Shirley Road Dental Surgery

....caring for your smile.....

In accordance with the principles of ethical advertising of the General Dental Council we provide you with the following information:

1. Practice's complaints procedure

In the event of an unsatisfying treatment outcome we kindly ask our patient to contact the surgery as soon as possible for an assessment examination.

In the event anyone wishes to make a formal complaint about events happening at the surgery we kindly ask to contact in writing:

Mrs. J. Pullen

Principal Dental Surgeon

112 Shirley Road

Southampton

SO153FD

The complaint will be acknowledged within 5 working days after the complaints letter has been received. A full explanation should follow within 14 working days after the complaints letter has been received.

In the event that the response of the Shirley Road Dental Surgery is not satisfying, the complaint can be forwarded to:

Dental Complaints Service

Stephenson House

2 Cherry Orchard Road

Croydon

CR O6BA

Tel: 08456 120540

Home page: www.dentalcomplaints.org.uk

2. Contact details for the General Dental Council

The General Dental Council (GDC) is the self governing body of dental services in the United Kingdom. All dental professionals in the UK have to be registered with the GDC.

General Dental Council

37 Wimpole Street

London

W1G 8DQ

Tel: +44 (0)845 222 4141

Fax:+44 (0)20 7224 3294

Home page : www.gdc-uk.org

3. The code for ethics for dentists requires that all dentists mentioned in this website are listed with their individual GDC registration number:

Mr. Kozlowski, GDC 64165

Mr. Koufopoulos, GDC 248842

Dr. Kracht, GDC 84966

Mrs. Pullen, GDC 45970